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SUPPORT

“I'd like to take a moment to thank you and your staff for doing such a fantastic job with our implementation ...”

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Important Announcement:


Omega Desktop 5.0 is now fully compatible with ArcGIS 10 Service Pack 3! This includes CrimeView Desktop, FireView Desktop and School Planner. All clients current on support are welcomed to contact us directly at support@theomegagroup.com regarding the upgrade.



Primary Contact Information:


Toll free support: (800) 228-1059


Monday to Friday 7:00 AM - 5:30 PM (PST)


E-mail support at: support@theomegagroup.com


San Diego Office Direct: (858) 450-2590


Support is the cornerstone of our business and our intent is to respond to all requests within "24" hours of receiving them. We appreciate your business and want to make sure you are successful with our software!


Note: Only VPN (Virtual Private Network) or GoToMyPC connections are supported.

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“Our district has been using School Planner for years and couldn't be more pleased with the result. This letter is to compliment the fine people at Omega and the excellent products and services they provide.”

Rick Buresh Assistant Superintendent of Planning Bismarck Public Schools, North Dakota
Testimonials